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Frequently Asked Questions

  1. What makes purchasing from Palm Valley Auto Sales different than other dealers?
Palm Valley Auto Sales provides its customers with a high level of customer service. Our salespeople are known for their courteousness and flexibility with the customer in making the buying process of a vehicle enjoyable. Repeat and new customers will tell us they purchased from Palm Valley Auto Sales because of the quality of service and no pressure in purchasing. Our biggest compliment is how honest and upfront we are with our vehicles. We strive to find the cleanest and best cars for your money and when our vehicles price and condition is compared, we always stand out among other Dealers.
  1. Do you sell vehicles online?
We do. While Palm Valley Auto Sales prefers to conduct the sales process in person because we believe that provides a better experience for the customer, we are flexible. We have customers throughout the United States. Please email or call to let us know how we can accommodate you and your needs.
  1. If the vehicle I want is not in stock, how long will it take to locate the vehicle? What is the process or what options do I have?
Depending on the vehicle, we can usually locate the one you want within 3-10 days through a network of other dealerships or we can offer a comparable vehicle that we have in stock. We recommend you contact a salesperson for more information. Go anywhere and work your best deal then come see us. We pledge to save you money on the car you want.
  1. How do you determine the trade-in value for a vehicle?
Each trade-in is appraised differently based on various criteria, such as year, condition and current market value. Palm Valley Auto Sales will do a thorough assessment (including test driving), which allows us to provide the customer with a proper trade-in value.
  1. If I come out to your lot, will I be pounced on by sales people as soon as I pull on?
Yes! Ok not really. In fact we pride ourselves on just the opposite. We let you walk the lot and when you WANT our help we are ready and willing to assist. This allows you time to talk with whomever you bring with you, in private, without some sales person hawking over you trying to push you in one direction or another. We want the car buying experience to be a pleasure and something you have no fear of doing when it comes to our lot.

 

 

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